Sunday, 3 November 2013

Pepsi NEXT: The Digital Taste Test


Nowadays it’s difficult to find an integrated marketing campaign that doesn’t include social media. If used correctly, it can be an effective way to generate awareness and connect with consumers on a personal level. While social media can help new businesses establish themselves, it can be an even more powerful tool for existing companies looking to launch a new product line.

A recent example of a brand that successfully used social media to launch their new product line is Pepsi. While the soda company has continuously had a strong online presence, they are probably best known for hosting the Pepsi Taste Challenge, a sampling event that challenges consumers across the country to see if they can taste the difference between Pepsi and Coca-Cola. This has been a huge success for Pepsi. Not only does it give consumers the chance to taste the brand’s product, but it also gives them an opportunity to show their support for the company.

So how do you move this type of sampling campaign into the digital age? Well, with the help of ad agency, The Barbarian Group, Pepsi launched the “Drink it to Believe it” campaign and created an online taste test to launch Pepsi NEXT.

To increase trial and generate buzz for the new product line, Pepsi teamed up with the popular website, Funny or Die, to create the Internet Taste Test. Users were invited to register for the Internet Taste Test on Pepsi NEXT’s Facebook page for a chance to watch themselves “taste” the new beverage through Funny or Die comedians. After analyzing consumers’ Facebook profiles, these comedians improvised what they thought these users’ experiences would look like trying Pepsi NEXT for the first time. These videos were posted on Pepsi NEXT’s Facebook page, as well as on Pepsi’s YouTube channel. To launch the campaign and get users familiar with the concept, Pepsi released a video featuring comedian, Rob Riggle, watching an impersonated version of himself trying the beverage. Pepsi also purchased online advertising to promote the campaign.



One of the impersonated videos from the “Drink it to Believe it” Internet Taste Test Campaign.

The campaign was a success and helped Pepsi NEXT reach over 70 million people in eight weeks. In addition to this, 480 fan-inspired videos were uploaded to Pepsi’s YouTube account, and the launch video received more than two million views. Pepsi NEXT also gained earned media, as users posted the impersonated videos of themselves across their social media platforms, helping further spread the brand’s message. This helped Pepsi’s online presence grow faster than it ever had before.

While it’s important for companies not to recycle old campaigns, I think Pepsi was able to successfully transform their famous Pepsi Taste Challenge into the digital age. They were able to capitalize on a campaign that has already worked well for them in the past by putting a digital spin on it. The success of the campaign shows that Pepsi understands both their positioning in the beverage market and also what appeals to their target market. They’ve always been known as the youthful, fun, and vibrant soda company that young people enjoy. By partnering with Funny or Die, they were able to further instil their brand personality while appealing to their target market. In addition to understanding that humour was the best approach to take to reach their target audience, they also understood that consumers would react best to personalized messages. While they faced the risk of insulting consumers and potentially harming the Pepsi brand, they were able to conduct enough research to know that their target audience would respond well to the campaign.

Pepsi was able to captivate their audience during the launch of Pepsi NEXT; however, the next challenge will be to engage consumers once the beverage line becomes well-known and established. Personalized messages are a unique way to create memorable advertising, but once the novelty wears off, consumers’ attention may go elsewhere. In the future, Pepsi NEXT will have to be smart in their social media strategies if they hope to continue to reach their target audience, otherwise consumers may choose Coca-Cola in a taste test.

Source: http://barbariangroup.com/2012/11/pepsi-next/

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